Refunds & Cancellation

This policy explains cancellation and refunds for crackAI.dev paid plans, operated by VIANI, operating crackAI.dev. It applies once paid plans are available; the Service currently offers a free tier and an invite-based early-access Pro tier.

Subscriptions

Pro is offered as a recurring subscription (monthly or yearly). Your subscription renews automatically at the end of each billing period until you cancel.

Cancellation

You can cancel at any time from your account settings or by emailing contact@crackai.dev. When you cancel:

• Your plan stays active until the end of the current billing period.
• You are not charged again after cancellation.
• You keep access to Pro features until the period you already paid for ends.

Refunds

Because the Service delivers digital access immediately, fees are generally non-refundable. We will, however, consider refunds in good faith in cases such as:

• A duplicate or accidental charge.
• A technical issue on our side that prevented you from using Pro for a sustained period and that we could not resolve.
• A charge you did not authorize.

To request a refund, email contact@crackai.dev within 7 days of the charge with your account email and the reason. Approved refunds are issued to the original payment method through our payment provider; the time to appear on your statement depends on the provider and your bank.

Creator rewards

We run a promotional Creator rewardsprogramme: if you post a reel about crackAI.dev that reaches a published view threshold, we refund part or all of that month’s Pro charge. Refunds under this programme are promotional and discretionary, and are issued in addition to the refund grounds listed above.

• Rewards are paid as a refund to your original payment method, so an active paid subscription with a charge for that month is required.
• One reward per account per billing month, at the highest tier reached.
• The reel must be published during the month being claimed, and each reel can be claimed once.
• Claims are verified manually. We may decline a claim where the reel, the account, or the view count cannot be verified, or where views appear to be inauthentic.
• The programme is promotional and time-limited. We may change its terms, introduce limits on the number of rewards, or end it entirely, with notice. Changes do not affect a claim already approved.

Full details and current thresholds are on the Creator rewards page.

Price changes

We may change subscription prices. Any change applies from your next billing cycle, and we will give you notice before it takes effect so you can cancel if you do not wish to continue.

Contact

For any billing question, email contact@crackai.dev.